Frequently Asked Questions

This page has been made only to inform and help. Some information can be change trough the time. Any additional questions or doubts please contact us.

Returns:

After any order is placed for any of the kits there is no returns.

Backorder parts:

It is not usual but it can happen, we depend on some suppliers for the parts locally and internationally. Some customers want their kit sooner even when we don’t have the kit completed, we send the kit without some part(s). As soon as we collect the part(s) we’ll send the part(s) together.

DDR Specifications

Overview:

Interior:

Complete car measurements (inches):

Safety:

Capacities:

Lighting System:

Kit Registration USA:

Kit shipping inside USA:

KIT shipping outside USA:

Select:

Kit crate measures:

Kit crate weight:

Insurance:

Shipping to Canada:

Procedures to ship to Canada:

About the documentation – The documentation that is required by Canadian officials must include a zero balance invoice. So Canadian orders are best to be paid in full as soon as possible to be sure you get approval from Transport Canada. Upon receipt of your payment, we will forward to you the following documents. The exact invoice for your chassis kit parts. The invoice will have a zero balance owed and record the parts and options ordered. An exact copy of the actual packlist of your chassis kit. The pack list will have your name and invoice number clearly recorded on each and every page. You will need to fill The NAFTA agreement form. Certificate of Origin.

http://forms.cbp.gov/pdf/CBP_Form_434.pdf

We provide you the necessary information to fill this form. When you receive these documents from us you must forward these documents, via fax to Canadian officials at Transport Canada. Please be considerate and patient as TC needs at least around 2 weeks to process this information.

Forward documents to:
Information Centre/Centre d\’information
Transport(s) Canada
Motor Vehicle Safety/Sécurité des véhicules automobiles
1-800-333-0371 or (613) 998-8616
MVS-SA@tc.gc.ca

Transport Canada will review your documents and forward to you a letter indicating you are cleared to import these articles. You must have a copy of this approval letter or you will not be allowed to bring these kit parts into the country. Once approval letter is received, you may make arrangements for the picking-up and/or shipping of your kit. If you are shipping this kit on a commercial carrier and you will not be present at the border, you must arrange a broker. As a Canadian customer, you are the importer of record. That means you have to deal directly with Canadian customs and transport officials.

Vehicle titling USA:

More FAQ’s: